Book a Home Energy Efficiency Survey

Homes in Britain are amongst the least energy efficient in Europe. With the cost of energy at record highs we are committed to helping tenants and residents to reduce the cost of heating through the installation of energy efficiency measures and smart use of heating controls and appliances. To begin our journey together we need to carry out an energy survey of your home. You may be eligible for grant funding towards the cost of improved insulation and heating. To book a survey please get in touch via our booking form or give us a call. 

Please note:

1. Our surveys are purely visual. You don’t have to prepare or move anything for us, we will work around you and your home.
 
2. More details about what to expect during our surveys can be found further down this page under FAQ.

3.  Booking times are approximate. Your assessor will aim to be with you as close to your chosen time as possible and to help, they will also call you before they arrive to confirm a precise time on the day. 
4. Assessments take approximately 2 hours but this can vary.
 
5. If we need to change the date or time of your appointment. We will call you before hand to rearrange a convenient appointment. 

To book a survey please call: 01352 748876

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Frequent asked questions

What happens during a Retrofit Assessment?

Our Retrofit Assessors are trained to undertake a retrofit assessment for homes in accordance with PAS 2035 rules or standards. We are audited by Trustmark – the government body responsible for ensuring compliance.

Generally speaking, this means our assessors will be looking at the heating type in your home, insulation in both loft and walls, lighting, boilers and much more to get an idea of where your property is at in terms of energy efficiency. 

The survey is purely visual. You don’t have to prepare or move anything for us, we will work around you and your home.

When we’ve done our survey, it then goes to our designers and coordinators, who look at potential improvements to your property and use specialist modelling software to figure out what could be done to improve things for you.

Our Retrofit Coordinators formulate a Medium-Term Improvement Plan, ready for the council and their installers, who then take over from us, decide what they are prepared to do, discuss this with you & agree and complete the work with you.

How long does an assessment take?

Each house is different, even houses on the same street that look alike from the outside can actually have a lot of differences, therefore end up with different recommendations.

Our assessors do their best to minimise disruption and work efficiently. Generally speaking, a standard property can be completed in around 1-2 hours, however larger or more complex buildings that might require a bit more investigation can take a little longer.

The survey is purely visual. You don’t have to prepare or move anything for us, we will work around you and your home.

We may require to access the loft, but we wont be going in. Our loft surveys are purely head & shoulders surveys to measure insulation. 

If it’s not possible to identify the type of insulation in your walls from the outside, we may ask permission to drill a small pencil sized hole on the outside of your house to put a small camera inside.

We should be able to give you an estimate of how long it will take during booking your appointment.

What happens next?

Once we have completed your survey we will contact you within three working days to confirm the outcome of the survey and if you are eligible for grant funding. 

We will talk you through your options, the recommendations and the suitability of the recommended energy efficiency upgrades. 

If you are eligible for the upgrades we will arrange for the installation to take place at the earliest convenience. 

Once the installation is complete we will provide an easy to use guide on how to use the upgrades and we will also arrange a follow up visit in due course to review your new energy bills. This is an opportunity to talk through any problems you may have and for further advice. 

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